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Eleanor | Leather Tote Bag
Shipping & Returns
We carefully prepare each Ella & Kate order with attention and care.
Please allow 1–2 business days for processing and 6–10 business days for delivery. We offer free shipping across the United States, and tracking is provided with every order.
If your item isn’t quite right, you can return it within 30 days. Our return process is simple, and our team is always here to support you.
Customer Care
At Ella & Kate, we’re here to make your experience easy and enjoyable.
If you have any questions about your order, sizing, or anything else, our support team is always happy to help. We’re committed to providing the care and attention you deserve.
Rated 4.8 out of 5 by over 12,000 women
Loved by Thousands of Women
Susan M, 58
Exactly what I was looking for
I was worried the styles might be too young for me, but everything fits beautifully and feels so flattering. I finally feel confident and elegant again.
Linda R, 63
Beautiful quality
The fabric is soft and well made, and the pieces look even better in person than online. You can really feel the quality right away.
Carol T, 55
So comfortable and stylish
I love how comfortable everything feels without sacrificing style. These are the kinds of pieces I reach for every day.
Diane K, 61
Smooth and reliable
Ordering was easy and everything arrived exactly as expected. The whole experience felt professional and trustworthy.
Patricia H, 60
My new favorite boutique
It’s so refreshing to find clothing that feels age-appropriate, flattering, and modern. Ella & Kate has quickly become my go-to boutique.
Our Story
Sixteen years ago, we started Ella & Kate with a simple dream: to create clothing that helps women feel comfortable, confident, and truly themselves.
Inspired by real women and everyday life, our boutique focuses on timeless pieces that feel effortless, flattering, and easy to wear. Seeing our designs become part of your daily life is what inspires us every day.
We’re grateful to have you as part of our journey.
With love ♡
Ella & Kate
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Frequently Asked Questions
When will my order arrive?
Orders are processed within 1–2 business days.
Delivery typically takes 7–9 business days within the United States.
What if the item doesn’t fit?
No worries. We offer a 30-day return or exchange policy, so you can shop with confidence.
How do I choose the right size?
Each product includes a detailed size guide.
If you’re between sizes, we recommend choosing the larger size for the most comfortable fit.
Need more help?
Our support team is always here for you.
You can contact us anytime at support@ellaandkate.com and we’ll be happy to assist you.